Summary of the paper

Title Benchmarking Twitter Sentiment Analysis Tools
Authors Ahmed Abbasi, Ammar Hassan and Milan Dhar
Abstract Twitter has become one of the quintessential social media platforms for user-generated content. Researchers and industry practitioners are increasingly interested in Twitter sentiments. Consequently, an array of commercial and freely available Twitter sentiment analysis tools have emerged, though it remains unclear how well these tools really work. This study presents the findings of a detailed benchmark analysis of Twitter sentiment analysis tools, incorporating 20 tools applied to 5 different test beds. In addition to presenting detailed performance evaluation results, a thorough error analysis is used to highlight the most prevalent challenges facing Twitter sentiment analysis tools. The results have important implications for various stakeholder groups, including social media analytics researchers, NLP developers, and industry managers and practitioners using social media sentiments as input for decision-making.
Topics Tools, Systems, Applications, Social Media Processing
Full paper Benchmarking Twitter Sentiment Analysis Tools
Bibtex @InProceedings{ABBASI14.483,
  author = {Ahmed Abbasi and Ammar Hassan and Milan Dhar},
  title = {Benchmarking Twitter Sentiment Analysis Tools},
  booktitle = {Proceedings of the Ninth International Conference on Language Resources and Evaluation (LREC'14)},
  year = {2014},
  month = {may},
  date = {26-31},
  address = {Reykjavik, Iceland},
  editor = {Nicoletta Calzolari (Conference Chair) and Khalid Choukri and Thierry Declerck and Hrafn Loftsson and Bente Maegaard and Joseph Mariani and Asuncion Moreno and Jan Odijk and Stelios Piperidis},
  publisher = {European Language Resources Association (ELRA)},
  isbn = {978-2-9517408-8-4},
  language = {english}
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