LREC 2000 - Papers

LREC 2000 2^nd International Conference on Language Resources & Evaluation

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Title A Methodology for Evaluating Spoken Language Dialogue Systems and Their Components

Authors Bernsen Niels Ole (Natural Interactive Systems Laboratory, Science Park 10,5230 Odense M,Denmark, nob@nis.sdu.dk)
Dybkj?r Laila (Natural Interactive Systems Laboratory, Science Park 10,5230 Odense M,Denmark, laila@nis.sdu.dk)

Keywords Best Practice, Completeness, Correctness, Evaluation, Spoken Dialogue Systems

Session Session SO2 - Dialogue Evaluation Methods

Abstract As spoken language dialogue systems (SLDSs)proliferate in the market place,the issue of SLDS evaluation has come to attract wide interest from research and industry alike.Yet it is only recently that spoken dialogue engineering researchers have come to face SLDSs evaluation in its full complexity.This paper presents results of the European DISC project concerning technical evaluation and usability evaluation of SLDSs and their components.The paper presents a methodology for complete and correct evaluation of SLDSs and components together with a generic evaluation template for describing the evaluation criteria needed.

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Title	A Methodology for Evaluating Spoken Language Dialogue Systems and Their Components
Authors	Bernsen Niels Ole (Natural Interactive Systems Laboratory, Science Park 10,5230 Odense M,Denmark, nob@nis.sdu.dk) Dybkj?r Laila (Natural Interactive Systems Laboratory, Science Park 10,5230 Odense M,Denmark, laila@nis.sdu.dk)
Keywords	Best Practice, Completeness, Correctness, Evaluation, Spoken Dialogue Systems
Session	Session SO2 - Dialogue Evaluation Methods
Abstract	As spoken language dialogue systems (SLDSs)proliferate in the market place,the issue of SLDS evaluation has come to attract wide interest from research and industry alike.Yet it is only recently that spoken dialogue engineering researchers have come to face SLDSs evaluation in its full complexity.This paper presents results of the European DISC project concerning technical evaluation and usability evaluation of SLDSs and their components.The paper presents a methodology for complete and correct evaluation of SLDSs and components together with a generic evaluation template for describing the evaluation criteria needed.