Summary of the paper

Title Practical Evaluation of Human and Synthesized Speech for Virtual Human Dialogue Systems
Authors Kallirroi Georgila, Alan Black, Kenji Sagae and David Traum
Abstract The current practice in virtual human dialogue systems is to use professional human recordings or limited-domain speech synthesis. Both approaches lead to good performance but at a high cost. To determine the best trade-off between performance and cost, we perform a systematic evaluation of human and synthesized voices with regard to naturalness, conversational aspect, and likability. We vary the type (in-domain vs. out-of-domain), length, and content of utterances, and take into account the age and native language of raters as well as their familiarity with speech synthesis. We present detailed results from two studies, a pilot one and one run on Amazon's Mechanical Turk. Our results suggest that a professional human voice can supersede both an amateur human voice and synthesized voices. Also, a high-quality general-purpose voice or a good limited-domain voice can perform better than amateur human recordings. We do not find any significant differences between the performance of a high-quality general-purpose voice and a limited-domain voice, both trained with speech recorded by actors. As expected, the high-quality general-purpose voice is rated higher than the limited-domain voice for out-of-domain sentences and lower for in-domain sentences. There is also a trend for long or negative-content utterances to receive lower ratings.
Topics Speech Synthesis, Dialogue, Evaluation methodologies
Full paper Practical Evaluation of Human and Synthesized Speech for Virtual Human Dialogue Systems
Bibtex @InProceedings{GEORGILA12.562,
  author = {Kallirroi Georgila and Alan Black and Kenji Sagae and David Traum},
  title = {Practical Evaluation of Human and Synthesized Speech for Virtual Human Dialogue Systems},
  booktitle = {Proceedings of the Eight International Conference on Language Resources and Evaluation (LREC'12)},
  year = {2012},
  month = {may},
  date = {23-25},
  address = {Istanbul, Turkey},
  editor = {Nicoletta Calzolari (Conference Chair) and Khalid Choukri and Thierry Declerck and Mehmet Uğur Doğan and Bente Maegaard and Joseph Mariani and Asuncion Moreno and Jan Odijk and Stelios Piperidis},
  publisher = {European Language Resources Association (ELRA)},
  isbn = {978-2-9517408-7-7},
  language = {english}
 }
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